At ECO-BROTHERS, we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our packaging factory services.

Information We Collect

We collect personal information that you provide to us when you use our packaging factory services, including:

• Your name, company name, and contact information (email address, phone number, and physical address)
• Your billing and payment information
• Your product specifications and packaging requirements
• Any other information you provide to us in connection with our services

We may also collect personal information from third-party sources, such as our partners and service providers, in order to provide our services to you.

How We Use Your Information

We use your personal information to provide our packaging factory services, including:

• Communicating with you about your orders and providing customer support
• Processing your payments and billing you for our services
• Customizing our services to meet your product and packaging needs
• Improving our services and developing new products and services
• Complying with legal and regulatory requirements

We may also use your personal information for marketing purposes, such as sending you promotional emails and other communications about our products and services. You can opt out of receiving these communications at any time by following the unsubscribe instructions in the email.

How We Disclose Your Information

We may disclose your personal information to third-party service providers who help us provide our packaging factory services, such as shipping companies, payment processors, and IT service providers. We require these service providers to protect your personal information and only use it for the purposes of providing services to us.

We may also disclose your personal information if required by law, such as to comply with a court order or legal process.

Your Choices

You have the right to access, correct, and delete your personal information. You can do so by contacting us using the contact information provided below.

You can also choose not to provide us with certain personal information, but this may limit our ability to provide our packaging factory services to you.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, and misuse. These measures include physical, technical, and administrative safeguards.

However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee the security of your personal information.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or sending you an email notification.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@ecobrotherss.com